Refund Policy

We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we are happy to offer a return or exchange within 14 days of the purchase date. Below mentioned conditions are applicable for a refund.

  • You may request a refund within 14 days of the purchase date. You can send the product back to us within 14 days. We will make sure to refund the entire amount back to the customer’s account within 10 working days.
  • The refund will be applicable only if the product is shipped to the registered address within 14 days of receiving delivery.
  • To be eligible for a return, the product must be in its original condition, unworn, and with all original tags and packaging. We reserve the right to refuse returns or exchanges on items that have been damaged or altered in any way.
  • This refund is subject to quality confirmation by our skilled quality assurance team and on verification that the packaging of the same is complete with all the documents like insurance certificate, original invoice, and product certificate.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are committed to providing excellent customer service and will do our best to assist you in any way we can.


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Availability : 8am - 8pm (Mon-Sun)
Address : 98, Jalan Masjid India, City Centre,
50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
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